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北京天演融智软件有限公司(科学软件网)前身是北京世纪天演科技有限公司,成立于2001年,专注为国内高校、科研院所和以研发为主的企事业单位提供科研软件和服务的国家。
Capture and act on real-time feedback from every touchpoint - from advertising and social media through to customer experience. Integrate your brand, customer, and employee experience data with operational data from across the business to find out what’s really driving your results.
Predict iQ™
Predict customer behavior and receive alerts so you can intervene with at-risk customers before they churn
An organization’s most valuable asset is an intangible one — its brand. A brand includes many tangible things, such as your products, services or features that are relatively simple to quantify, measure and improve. However, it also includes intangible attributes like how it made customers feel and the meanings and perceptions they associate with your brand. Brand Experience is the practice of bringing all those attributes together to understand how they contribute to the key business metrics and, crucially, how to improve them to drive growth. A brand experience program involves listening to people using research and feedback software to identify your essential brand drivers, monitor changes in your market and competitor landscape, and drive actions at every touchpoint to improve them and grow your company’s overall brand value.
From a one-off customer satisfaction project to a full customer experience program, designed by industry experts and tested by the world’s leading brands, choose your project and get started today.
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